Setting Up ActiveSync On Android Devices

Synchronization of Exchange mailbox data is supported on mobile devices with Android 2.0 OS or later.

General information:

You may use the following combinations depending on the phone model. ActiveSync settings are exactly the same for all Android devices.

Domain Name:  (Example:  SBSServer)

  • Username: (Example:  YourUserName)
    or
  • Domain Name:Leave blank, or (Example:  SBSServer)
  • Username:Enter full email address;
    (Example: YourEmailAddress@vollers.cc)
    or
  • Domain\Username:Enter the Exchange domain and a username together in this field.
    (Example:  YourEmailAddress@vollers.cc ) Important - Use the Full Email Address.

Below you will find the instructions to connect various Android devices to Exchange server:

Nexus

  1. In the list of Apps find Settings or native Email application.
  2. Tap Add Account and type in your primary email address and your password.
    Note: If you have an Autodiscover record compatible with Exchange server set up, tap Next, and your email account settings automatically. If the settings are populated incorrectly or you do not have that record, tap Manual setup.
  3. Choose Exchange.
  4. Type in the settings. You can find all the settings here:
    • Administrators: CONTROL PANEL > Home > ActiveSync
    • Users: My Services > ActiveSync. Read the Knowledge Base article Where Can I Find ActiveSync Settings For My Wireless Device? for more information.
      • Domain\Username: type in your primary email address. Example: YourEmailAddress@vollers.cc
      • Password: mailbox password.
        NOTE: The New Password, that has been assigned to you.
      • Server Name for Vollers:
        MBX083-E1-VA-1.EXCH083.serverpod.net
      • Use Secure connection (SSL): checked.
      • Accept all SSL certificates: checked.
      • Port: 443
  5. Click Next.
  6. Accept the security prompt.
  7. Change synchronization scope (YOUR COMPANY does not recommend to synchronize all the data for big mailboxes).
  8. Set the account as default one if you want it to be your reply from account.
  9. Provide description for the account (Example: VOLLERS_Email ).
  10. Finish the setup by tapping on Next button.

SAMSUNG GALAXY S3

  1. On the Home Screen of your device tap the Menu button and choose Settings.
  2. Tap Add Account.
  3. Choose Microsoft Exchange ActiveSync.
  4. Type in your primary email address and your password.
    (Example: YourEmailAddress@vollers.cc)
    NOTE: The New Password, that has been assigned to you.
    Note: If you have an Autodiscover record compatible with Exchange server set up, tap Next, and your email account settings automatically. If the settings are populated incorrectly or you do not have that record, tap Manual setup.
  5. Type in the settings. You can find all the settings here:
    • Administrators: CONTROL PANEL > Home > ActiveSync
    • Users: My Services > ActiveSync. Read the Knowledge Base article Where Can I Find ActiveSync Settings For My Wireless Device? for more information.
      • Domain\Username: type in your Domain\Username. This is case-sensitive.  (Example:  SBSServer\YourUserName)
      • Password: mailbox password.
        NOTE: The New Password, that has been assigned to you.
      • Server Name for Vollers:
        MBX083-E1-VA-1.EXCH083.serverpod.net
      • Use Secure connection (SSL): checked.
  6. Click Next.
  7. Accept the security prompt.

MOTOROLA DROID RAZR 

  1. From the Home Screen select Apps.
  2. Choose My Accounts. Note: If the application icon is missing, select App menu filter (located at the top) then select All apps.
  3. Click Add account.
  4. Choose Corporate Sync. If presented, review the Motorola Service agreement, select (check) I agree then select Next to continue.
  5. Put in the correct settings. You can find the correct settings in CONTROL PANEL > Home > ActiveSync or My Services > ActiveSync.
    • Email address: Your primary email address.
      (Example: YourEmailAddress@vollers.cc)
    • Domain: Your Exchange domain. (Example:  SBSServer)
    • Username: Your Exchange username.
      (Example: YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
  6. If the device does not auto-detect the server you will need to specify it on the next step. Click OK.
  7. Put in the server address a check use secure connection box. You can find the Server name for Vollers:
    MBX083-E1-VA-1.EXCH083.serverpod.net
  8. Click Done.

HTC DROID ERIS

  1. From the device home screen, touch the Applications tab (located in the lower-left), then touch Mail. If this is an additional email account, touch Menu > More > New Account.
  2. Touch Microsoft Exchange ActiveSync.
  3. Enter the Exchange primary email address and password, then touch Next.   (Example: YourEmailAddress@vollers.cc)
    Setup will not work using an alternative email address.
  4. Ensure the Exchange Server settings are correct.
    • Email address: Your primary email address
      (Example: YourEmailAddress@vollers.cc)
    • Domain: Your Exchange domain. (Example:  SBSServer)
    • Username: Your Exchange username.
      (Example: YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
  5. Touch Next.
  6. Check all settings again, and make sure that the following are set correctly:
    • Server name for Vollers:
      MBX083-E1-VA-1.EXCH083.serverpod.net
    • This server requires an encrypted SSL connection must be selected with a green checkmark.
  7. Touch Next.
  8. Select the desired data to synchronize with the Exchange server (a green checkmark means that an option is enabled).
  9. Touch Finish setup.

MOTOROLA DROID

  1. From the home screen, touch the Applications tab (located at the bottom of the screen), then touch Email. If this is an additional email account, touch Menu > Accounts > Menu > Add account.
  2. Enter the Exchange primary email address and password,
    then touch Next.  (Example: YourEmailAddress@vollers.cc)
    Setup will not work using an alternative email address.
  3. Enter the Exchange Server settings in the appropriate fields.
    • Domain\Username:  (Example: SBSServer\YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
    • Exchange Server name for Vollers:
      MBX083-E1-VA-1.EXCH083.serverpod.net
  4. Ensure that the options Use secure connection (SSL) and Accept all SSL certificates are selected, then click Next.
  5. Touch Email checking frequency to select how often you want to check for messages.
  6. Touch Amount to synchronize to select the desired amount.
  7. Touch the desired account options, then touch Next. The account option is enabled if it has a green checkmark next to it.
    • Send email from this account by default
    • Notify me when email arrives
    • Sync contacts from this account
  8. Enter an account name and outgoing message name, then touch Done.

DROID 2

  1. Open the Applications list, select My Accounts, tap Add Account.
  2. Tap Corporate sync.
  3. Input the requiered settings:
    • Domain\Username:  (Example:  SBSServer\YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
    • Email address: Your Exchange mailbox Email address.
      (Example: YourEmailAddress@vollers.cc)
    • Exchange Server name for Vollers:
      MBX083-E1-VA-1.EXCH083.serverpod.net
      Tap Next to submit.
  4. The handset will check with the server and verify if successful.

DROID X

  1. Open the Applications tray and select My Accounts.
  2. Select Add Account. You will be at the Set Up Accounts menu, which displays several other social network icons.
  3. Tap Corporate Sync. Enter the Exchange Server settings in the appropriate fields.
    • Domain\Username:   (Example:  SBSServer\YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
    • Server name for Vollers:
      MBX083-E1-VA-1.EXCH083.serverpod.net
  4. Tap Next to submit settings. The handset will check with the server and verify if successful.

Kindle Fire

  1. From the device home screen, touch the Apps then select Mail.
  2. If you donn't have an account yet, tap Add Account > Exchange e-mail, contacts, calendar. In case you do have an account and want to add another tap Menu > Settings > Add Account > Exchange e-mail, contacts, calendar.
  3. When you configure the device for Exchange, use the settings that can be found in CONTROL PANEL > Home > ActiveSync or My Services > ActiveSync.
    • Name: Your full name.
    • Email address: your primary email address
    • Password: Your Exchange mailbox password.
    • Server address: You can find the server address in CONTROL PANEL > Home > ActiveSync.
    • Domain: Leave it blank.
    • Username: full email address.
    • Locate security settings:
    • SSL: On
    • Port: 443
    • Accept all SSL certificates: Checked
  4. Accept the security prompt.
  5. You may edit synchronization scope before you finish the setup (YOUR COMPANY does not recommend to synchronize all the data for big mailboxes).

HTC THUNDERBOLT

  1. From the device home screen, touch the Applications tab (located in the lower-left), then select Settings.
  2. Accounts & Sync > Add Account >Exchange ActiveSync > Account Settings > Configure Server.
  3. When you configure the device for Exchange, use these settings
    • Email address: Your primary email address.
      (Example: YourEmailAddress@vollers.cc)
    • Domain:  (Example:  SBSServer)
    • Username: Your Exchange username.
      (Example: YourUserName)
    • Password: Your Exchange mailbox password.
      NOTE: The New Password, that has been assigned to you.
    • Server name for Vollers:
      MBX083-E1-VA-1.EXCH083.serverpod.net
    • This server requires an encrypted SSL connection must be selected with a green checkmark.
  4. Verify all settings are correct and touch Save.