Managed IT Service Plans

Choose the coverage level that fits your business today — and scale up anytime.

NIC_ONE_Basic

 

Foundational monitoring + core protection

Talk to Us

  • IT Security Training & Phishing Simulation †
  • Strategic Business Reviews
  • Payment Portal Access
  • Weekly Cybersecurity Tech Tips
  • Basic Monitoring and Reporting
  • Computer/Server Management
  • 24/7/365 Proactive Alerts
  • Patch Management
  • Automated Microsoft Updates
  • Automatic Escalation & Resolution Alerts
  • Ransomware Detection
  • Management of Licensing for Servers and PCs
  • Vendor/Hardware/Software Configuration Management
  • Dark Web Monitoring
  • Endpoint Detection & Response/Antivirus (Server(s) & PC’s)
  • Remote Support $175/hr. (15-min min.)
  • After Hours Support $200/hr. (2-hr min.)
  • Onsite Support $200/hr. (4-hr min.)
  • Travel Time Billable @ $175/hr.
  • Cybersecurity Attack Response $400/hr.
  • Emergency Remote Response Time: 2–4 hours
  • Project work negotiated separately ‡
  • Image-Based Local & Cloud BDR Backup ‡

NIC_ONE_360 Basic

Adds helpdesk + deeper security controls

Talk to Us

  • IT Security Training & Phishing Simulation
  • Strategic Business Reviews
  • Payment Portal Access
  • Weekly Cybersecurity Tech Tips
  • Basic Monitoring and Reporting
  • Computer/Server Management
  • 24/7/365 Proactive Alerts
  • Patch & Firmware Updates Management
  • Automated Microsoft Updates
  • Automatic Escalation & Resolution Alerts
  • Ransomware Detection & Response
  • Management of Licensing for Servers and PCs
  • Vendor/Hardware/Software Configuration Management
  • Dark Web Monitoring
  • Endpoint Detection & Response/Antivirus (Server(s) & PC’s)
  • Password Management ‡
  • Support & Fix for IT Issues
  • New User Setup
  • Active Directory Access Permissions Violation Monitoring
  • Penetration Testing & Vulnerability Scanning
  • Image-Based Local & Cloud BDR Backup ‡
  • MS365 Standard / Exchange Mail Management
  • Email Spam Filtering
  • Cyber Attack Remediation
  • MDR – Managed Detection (24/7)
  • Remote Helpdesk Support
  • After Hours Support $175/hr. (1-hr min.)
  • Onsite Support $175/hr.
  • Emergency Remote Response Time: 1–2 hours
  • Project work negotiated separately ‡
  • Cybersecurity Attack Response $200/hr..

Most Popular

NIC_ONE_360 Plus + MS365

Security + Microsoft 365 + network protections

Book a Call

  • IT Security Training & Phishing Simulation
  • Strategic Business Reviews
  • Payment Portal Access
  • Weekly Cybersecurity Tech Tips
  • Basic Monitoring and Reporting
  • Computer/Server Management
  • 24/7/365 Proactive Alerts
  • Patch & Firmware Updates Management
  • Automated Microsoft Updates
  • Automatic Escalation & Resolution Alerts
  • Ransomware Detection & Response
  • Management of Licensing for Servers and PCs
  • Vendor/Hardware/Software Configuration Management
  • Dark Web Monitoring
  • Endpoint Detection & Response/Antivirus (Server(s) & PC’s)
  • Password Management
  • Support & Fix for IT Issues
  • New User & Workstation Setup
  • Active Directory Access Permissions Violation Monitoring
  • Penetration Testing & Vulnerability Scanning
  • MS365 Standard / Exchange Mail Management
  • Email Spam Filtering
  • Cyber Attack Remediation
  • MDR – Managed Detection (24/7)
  • Image-Based Local & Cloud BDR Backup ‡
  • M365 User & Licensing Account Management
  • MS365/Exchange Mail †
  • Email Archiving †
  • MS365 Workspace Backup †
  • Configuration & Management of SonicWall Firewall †
  • SonicWall SSL VPN licenses (Secure RDP Access) †
  • SonicWave Wi-Fi Access Points ‡
  • Web Gateway / DNS & Content Filtering Security ‡
  • Remote Helpdesk Support †
  • After Hours / Onsite / Cyber Response †
  • Emergency Remote Response Time: 1 hour †
  • Project work negotiated separately ‡

NIC_ONE_360 Premium

Advanced protection + data loss prevention

Talk to Us

  • IT Security Training & Phishing Simulation
  • Strategic Business Reviews
  • Payment Portal Access
  • Weekly Cybersecurity Tech Tips
  • Basic Monitoring and Reporting
  • Computer/Server Management
  • 24/7/365 Proactive Alerts
  • Patch & Firmware Updates Management
  • Automated Microsoft Updates
  • Automatic Escalation & Resolution Alerts
  • Ransomware Detection & Response
  • Management of Licensing for Servers and PCs
  • Vendor/Hardware/Software Configuration Management
  • Dark Web Monitoring
  • Endpoint Detection & Response/Antivirus (Server(s) & PC’s)
  • Password Management
  • Support & Fix for IT Issues
  • New User Setup
  • Active Directory Access Permissions Violation Monitoring
  • Penetration Testing & Vulnerability Scanning
  • MS365 Standard / Exchange Mail Management
  • Email Spam Filtering
  • Cyber Attack Remediation
  • MDR – Managed Detection
  • M365 User & License Account Management
  • Image-Based Local & Cloud BDR Backup
  • Configuration & Management of SonicWall Firewall †
  • SonicWall SSL VPN licenses (Secure RDP Access) †
  • SonicWave Wi-Fi Access Points †
  • Web Gateway / DNS & Content Filtering Security †
  • Workstation/Server Data Loss Prevention & Application Control
  • Mobile Device Management †
  • Remote Helpdesk Support
  • Emergency Remote Response Time: 1 hour
  • Project work negotiated separately ‡

Footnotes

† - Not to exceed contracted limits.

‡  Add-on item (à la carte).

All services and payments are to be addressed per the current MSA unless specified otherwise here.

All fees and pricing under your Agreement are subject to an automatic annual increase of up to five percent (5%).

Not sure which plan fits?

Call us at 908-253-8107 or book a quick discovery call.

Get Help Choosing

  • Some of these plans may have slight modifications that would be reflected in your customized agreement and are here to serve as a template to get things started.